Benefits and Perks
Competitive Compensation
Our high-performance culture rewards collaboration, perseverance, and world-class results. We offer competitive pay, annual bonus opportunities, and 401(k) company match.
Employee Recognition
We regularly celebrate and reward our accomplishments with real-time recognition, monthly engagement events, and other fun activities.
Vacation Time
We love our work and value taking time away to maintain a healthy balance. Our generous PTO plan and company holidays give you the best of both worlds.
Health & Wellness
We offer full benefits including vision and dental as well as generous paid sick time, an Employee Assistance Program, and company paid Long and Short-Term Disability Insurance.
Volunteering
Centennial hosts an annual Day of Caring and all employees receive opportunities to volunteer through company initiatives throughout the year to demonstrate our Connection to Communities.
Professional Development
People power Centennial, and so we Put People First in life and in learning. Our culture of learning, paired with ample opportunities to attend seminars and conferences, means, here, employees won’t just go to work — they’ll grow at work, too.
Career Opportunities
At Centennial, we believe people are our greatest asset, fostering a culture that is built to last. We are focused on finding passionate individuals driven by innovation and creativity. If this sounds like you, we invite you to join us as we shape the future of retail real estate.
Position/Purpose:
The Maintenance Technician maintains property by creating comfortable and productive environments as well as performs ongoing facility maintenance and completing necessary repairs.
Principal Job Activities:
- Maintain the day-to-day operations and assume responsibility for maintaining the physical asset of the property under the direction of the Maintenance Supervisor, Facilities Manager, and/or General Manager.
- Monitor and maintain HVAC systems with basic repair and planned maintenance.
- Complete all work orders assigned through Computerized Maintenance Management System (CMMS) - Building Engines/Net Facilities - to include interior/exterior painting, minor carpentry, plumbing, electrical, lighting (interior/exterior), floor repair, pothole repair, snow and ice removal and other assorted repairs and inspections in a timely manner.
- Provide support for property activities, including set up and take down for special events.
- Keep up to date records on maintenance programs, specific work projects and general activities in the center.
- Perform all necessary assigned work to maintain a safe and clean and unobstructed work environment for tenants, customers, and all vendors.
- Embrace and promote the principals of the SEE Centennial program working toward the goals of Sustainability, energy Efficiency and Environmental strategies.
- Assist the Facilities Manager and/or General Manager in achieving all property goals and annual budget requirements.
- Create a personal action plan with your immediate supervisor that will increase knowledge in technical skills, communications, or certifications related to the current job assignments or future career path.
- Other duties as assigned.
Weekly, monthly, quarterly, and/or annual responsibilities, performed as necessary or directed:
- Operation, maintenance, and minor repair of backup generator and or life safety generator including fuel oil systems, pumps, valves, lines, and controls.
- Operation, maintenance, and minor repair of minor plumbing, roofing, furniture, HVAC, and lighting (interior/exterior) to keep building systems up to applicable standards.
- Asset tracking of lifespan of equipment recording during weekly monthly and quarterly Preventative Maintenance Checks (PMs).
- Assist Facilities team with testing of emergency systems & situations (e.g., fire alarms, chemical spills, hazardous conditions) and take appropriate actions.
- Maintain operator’s licenses of all property’s maintenance equipment including scissor and boom lifts, forklift, and golf carts to ensure compliance with state and local laws.
- Assist with safely operations to facility in accordance with all applicable government and regulatory requirements.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High School diploma required---vocational degree and/or certification in HVAC, construction trades or building maintenance desired.
- Minimum of 1-3 years’ experience as Maintenance Tech, or equivalent experience
- Excellent communication skills, positive approach to job, and ability to handle multiple tasks concurrently.
- Proficiency in MS Office programs (Outlook, Word, Excel etc.)
- Experience with Computerized Maintenance Management Software, a plus.
- Must be able and willing to work varying schedules, which may include nights, weekends, and public holidays.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 50 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have visual acuity to operate motor vehicles or heavy equipment, as well as make general observations of facilities or structures.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The noise level is normally high. This position requires working indoors and outdoors. Varying working conditions should be expected.
- Employees are responsible for always wearing the required Personal Protective Equipment in the proper manner.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Facilities Maintenance |
Position/Purpose:
Responsible for the overall accounting efforts for the assigned shopping mall(s). Applicants should present a professional demeanor, be a well-organized self-starter with attention to detail while managing multiple priorities.
Principal Job Activities:
- Possess ownership attitude and full responsibility of financial results for assigned properties
- Provide support to Property Manager
- Maintain and analyze general ledgers for respective properties, process journal entries, calculate monthly accruals and update balance sheet backup schedules
- Ensure that rents are billed accurately, and revenue and lease costs are accounted for properly in accordance with GAAP
- Review operating expense recoveries including annual pre-bills, CPI adjustments and year-end true-up
- Assist in the resolution of AP, AR and cash receipt issues
- Prepare monthly and quarterly reporting packages for properties
- Prepare monthly variance analysis and balance sheet account reconciliation in a timely manner
- Maintain fixed assets subledger and process monthly depreciation/amortization expense and prepare reports as needed
- Prepare detailed year-end financial reconciliations, analyses and working papers
- Review accounts payable invoices and batches for posting
- Assist with cash management
- Provide support and assistance to internal and external auditors including tenant audits
- Other duties as necessary
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s Degree in Accounting or Finance required or 4-5 years relevant experience
- Understanding of US GAAP, financial processes and internal controls
- Well organized self-starter able to manage multiple priorities
- Highly organized to manage workload
- Good communication and interpersonal skills
- Excellent analytical and problem-solving skills
- Experience with YARDI a plus
- Proficient in Microsoft Office Suite, intermediate Excel skills
- In-person position at Green Tree Mall
- Comfortable working after hours, weekends, and holidays as necessary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee may occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Finance & Accounting |
Position/Purpose:
The Administrative Assistant keeps official records and executes in accordance with established standard operation procedures in conjunction with other management and staff. Provides administrative support to the General Manager and department managers.
Principal Job Activities:
- General office administration including but not limited to; ordering office supplies, receiving and distributing mail, overseeing shipping and postage for the office, and maintaining office equipment while upholding a safe and clean office environment, greeting and directing visitors, and answering phone calls and referring inquiries to correct office personnel.
- Maintain tenant contact information.
- Manage and maintain insurance documentation for mall tenants and contractors performing work on property in compliance with the requirements outlined in the lease or corporate policy.
- Coordinate before/after hour tenant or contractor requests.
- Accept and document all rent payments received in management office and send to lockbox.
- Collect and maintain customer traffic numbers for the center, including monthly reporting, if applicable.
- Organize lease files and documentation for the property in accordance with policy and procedure.
- Maintain controlled access by issuing visitor badges and verifying insurance requirements are met.
- Keep Emergency Communication System for tenants and staff up to date.
- Respond promptly to customer needs and to requests for service and assistance.
- Review monthly rent roll, issue manual bills for charge backs and coordinate posting with Accounting Department.
- Collect and input tenant sales into Yardi/MRI.
- Generate and submit New Vendor request forms and W9s.
- Accounts Payable; review, code and submit invoices for payment.
- Submit Open/Close notices for store openings or closures.
- Accounts Receivable; follow up with local/regional tenants on past due balances.
- Prepare correspondence as directed, tenant notices, late letters, etc.
- Maintain asset register to complete personal property tax requirements.
- Maintain Office of Foreign Assets Control (OFAC) search files, if applicable.
- Monitor utility invoices and Respond to Energy Management Consultant (Engie) for exception billings.
- Participate in annual property strategic and initiative goal setting meetings.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High school diploma required. Associate degree preferred, or equivalent work experience.
- Minimum of 2-3 Years of Customer Service experience required.
- Yardi/MRI experience preferred.
- Must be able and willing to work varying schedules, which may include public holidays.
- Comfortable working in a fast paced, highly dynamic work environment.
- Excellent interpersonal, organizational, time management, verbal, and written communication skills.
- Ability to work and learn independently and in a team situation; Self-motivated, proactive individual with a positive attitude.
- Manages competing demands; able to deal with frequent change, delays, or unexpected events.
- Strong attention to detail and ability to follow through.
- Proficiency in MS Office programs (Outlook, Word, Excel etc.), basic office support skills (telephone, filing, data entry) and basic math skills.
- Patience and listening skills to respond appropriately and interact positively with upset customers.
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
- Must be able to maintain the highest level of confidentiality; keep internal information and records confidential.
- Attendance/Punctuality - consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
The Facilities Manager (FM) will have overall accountability for the operations, as outlined here, of the assigned property and will operate the center in accordance with Centennial policies and standards. The FMs primary goals are to maintain the center in a manner that provides safe functional spaces, while reducing negative environmental impacts and improving profitability, property aesthetics, life safety, and customer satisfaction.
The FM will have thorough understanding of mechanical systems, construction practices, and preventative maintenance and government regulations as it impacts commercial real estate operations. This position requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. FMs administer the physical operations of the center, oversee general and preventative property maintenance, construction coordination, public safety, housekeeping, and other services which may or may not be contracted.
This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, managing physical risks, assisting with local leasing, and marketing programs and events and identifying and resolving Human Resources issues under the direction of the GM and consistent with Centennial policies. This position will focus on fine tuning operational methods for the center with the overall goal of improving NOI (Net Operating Income) performance for the property.
Principal Job Activities:
- Supervise Centennial maintenance employees, as applicable, to ensure maximum performance and compliance with Centennial policy and procedure with tools and guidance as provided by Centennial.
- Identify and resolve Human Resources issues in conjunction with Human Resources, the GM, and Property Management leadership.
- Operate effective general and preventative maintenance programs by implementing and integrating Computerized Maintenance Management Software (CMMS) into daily operations of the entire mall team.
- Supervise and administer all tenant and landlord construction.
- Direct and manage center supplies stream and services provided by contractors.
- Prepare, monitor, and manage center expenses for capital, common area maintenance (CAM) and utilities to support the annual business plan and budget, and periodic forecasts and reports.
- Identify and manage capital projects and multiyear planning of such.
- Provide timely response to reporting and information requests from regional, corporate and/or
owner’s representatives. - Administer all state, federal and local requirements as directed.
- Plan, maintain and practice effective emergency communications and response, including the Store Alert system.
- Proactively manage risk by enforcing contracts, maintaining accurate up to date COI’s (certificates of insurance) and documentation files, and always subscribing to Centennial operating standards.
- Oversee the waste management and recycling contract and tenant program.
- Proactively communicate with tenants and respond promptly to all tenant inquiry.
- Maintain the fire and life safety systems according to code and in a manner to protect all building occupants.
- Liaise and build relationships with city and state inspectors, building departments and fire inspectors.
- Oversee operations administration by bidding and contracting for supplies and services as provide in Centennial policies.
- Oversee property vendors/contractors and manages the Request for Proposal (RFP) and vendor/contractor selection process and contract creation.
- Maintain compliance of vertical transportation operating permits and certificates as per jurisdictional requirements.
- Maintain all HVAC, electrical and plumbing systems via appropriate testing methods and related documentation (e.g. eddy current testing, infrared inspection, hydro jetting and camera in inspection, legionella testing, etc.).
- Assist with Risk Management Root Cause Analysis program.
- Assist with Property Inspection Report process.
- The role has a high level of commitment to safety excellence, demonstrates behaviors that drive safety and instills such in others.
- In short order will establish a mentoring relationship with supervised staff (i.e., Maintenance Techs and Workers, Engineers, etc.). The mentoring will include the creation of work plans that provide subordinates; targeted goals, regular discussion opportunities for two-way feedback, training on processes/procedures/technologies/tools, and ultimately opportunities for professional growth.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High school diploma or equivalent required
- BA in Facility Management, Business, Information Management, or Engineering is preferred, however equivalent work experience acceptable.
- 3-5 years’ experience in property maintenance, operations, or construction management.
- Minimum 3 years' experience managing a team of individuals.
- Excellent verbal and written communication skills. Must be able to communicate effectively with all levels of employees, guests, and vendors.
- Highly organized with the ability to effectively prioritize tasks.
- Moderate mechanical skills and knowledge of plumbing, HVAC, electrical, and other building systems (CCTV, etc.).
- Proficiency with repair tools and techniques.
- Ability to lift heavy equipment and comfortable standing or walking for extended periods of time.
- Highly proficient in Microsoft Office applications: Outlook, Word, and Excel; and knowledge of industry-related tools such as building automation systems and computerized maintenance management systems.
- Comfortable working after hours, weekends, and holidays as necessary.
- Project management skills.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 50 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have visual acuity to operate motor vehicles or heavy equipment, as well as make general observations of facilities or structures.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The employee is required to have visual acuity to operate motor vehicles or heavy equipment. The employee is required to make general observations of facilities or structures.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Facilities Maintenance |
Position/Purpose:
Manages the overall operation of the shopping center including accounting and asset management responsibilities, preparation of budgets and business plans; prospecting for local, regional, permanent, and temporary merchants; coordination of the local leasing program; establish and maintain retail relationships; oversee personnel; develop on-site staff and interact with corporate team to accomplish special projects and involvement with the community. Responsible for maintaining the physical integrity of the Center, creating an environment that enhances customer satisfaction and tenant sales. Primary focus is to increase the value of the Center by increasing its Net Operating Income.
Principal Job Activities:
- Manage the shopping center facility and common area customer experience to the highest standards.
- Implement operating Standards of Excellence and measure success of execution.
- As applicable, partner with the development team and aid in the planning & execution of repositioning and development strategies.
- Assist Development as needed with entitlements and manage construction activities while minimizing impact to the operating properties.
- Champion and lead Centennial’s Experience First program to further enhance the customers’ shopping center experience.
- Support and aid in the execution of Leasing strategies.
- In conjunction with the property leasing team, negotiate and secure local tenant and franchisee lease amendments and renewals.
- Support all aspects of local income generation and ancillary income.
- Protect existing cashflow and promote collaboration within the center team toward the creation of new revenue streams.
- In conjunction with the center’s marketing team, oversee and assist with the development and execution of the marketing plan, to engage the community, increased traffic, and drive tenant sales.
- Manage service contracts to the highest level of performance.
- Provide administration of leases, property management agreements, reciprocal easement agreements, and other operating covenants.
- Ensure the center meets all relevant government regulations.
- Manage and develop the talent of center personnel.
- Develop and maintain beneficial relationships with retailers, Centennial corporate and local team members, community stakeholders including government entities, local law enforcement and businesses, as well as professional and charitable organizations.
- Prepare and successfully execute and/or implement annual budget and business plan, forecasting operating expenses as required.
- Aggressively manage expenses to reflect current operating parameters while maintaining operating standards.
- Oversee property vendors and facilitate the Request for Proposal (RFP) and vendor selection process as well as contract creation.
- Anticipate future capital needs at the property and manage the approved capital budget to complete projects on time and on budget.
- Manage property account receivables and collections.
- Manage local tenant lease amendment negotiations and workouts.
- Ensure Brand Standards are met with visual merchandising, amenities, digital, social media and WIFI programs.
- Develop opportunities and host events to showcase the property to the community as a viable marketing channel.
- Ensure that the property is positioned for future growth by observing and reporting market changes relating to demographics, competition, community and government issues, economic development plans and changes to infrastructure.
- Ensure the maintenance of property physical plant and operating systems.
- Manage on-site Tenant Coordination efforts to include timely turnover of space to merchants, procurement of Landlord work project estimates, timely completion of projects, successful early or on time store openings and assembling required documentation such as lien releases.
- Establish and maintain positive working relationships with local police, fire, public utilities, and emergency response agencies.
- Implement standardized Risk Management program with the specific goal of reducing General Liability claims, experience, and cost.
- Lead and act as the primary point of contact and spokesperson for the property during local crisis events.
- Prepare monthly management reports, maintain effective communications with owners, and maintain appropriate documentation of critical items. Provide timely and effective reporting and presentations to corporate and ownership as required.
- As applicable, lead monthly ownership calls, annual budget presentations, and other ownership and corporate meetings.
- Ensure timely collection of sales reports and insurance certificates.
- As directed, support property onboarding process for other Centennial properties. Stabilize and align newly managed assets with current portfolio.
- Champion the SEE Centennial sustainability program.
- Participate in assigned special projects that enhance the department and/or company processes.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s degree preferred or equivalent experience in the workplace.
- Minimum 2 years regional shopping center management experience.
- Real Estate Salesperson’s license preferred.
- Understanding and knowledge of a local leasing & business development program with the ability to canvass, negotiate and close deals.
- Strong ability to lead and influence a diverse group of people.
- Adept in financial analysis, budgeting, and forecasting.
- Highly proficient in MS office applications: Word, Excel, PowerPoint, Outlook. Knowledge of software and financial models and programs such as MRI, Yardi etc.
- Ability to operate efficiently, independently and to seek constant improvement in achieving team goals.
- The flexibility and agility to respond to shifting priorities.
- A passion for reimaging retail real estate.
- 24/7 on call responsibility.
- This position is location onsite at the property.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The employee is required to make general observations of facilities or structures.
Work Environment:
This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the GM/VP Property Management for a specific period of time to handle ‘on call’ responsibilities.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
This individual will be responsible for supporting General Manager in the daily management of office operations for the shopping center.
Principal Job Activities:
- Assist General Manager with all correspondence and reports.
- Pull and review reports from accounting software program as requested in order to assist General Manager with financial questions on tenant accounts and property expenses.
- Prepare monthly financial reports including variance notes for monthly income statements and updates to accounts receivable summaries.
- Assist General Manager in annual budget preparation and quarterly reforecasting.
- Lead accounts receivable efforts under the direction of the General Manager.
- Respond to tenant requests regarding account inquiries.
- Assist with coding and processing of property invoices.
- Collect sales reports from tenants and complete property sales report input monthly.
- Prepare vendor contracts and event agreements and ensure vendor compliance with insurance requirements. Administrate proper documentation of executed agreements. Maintain schedule of contracts.
- Gather, prepare and distribute RFPs for CAM and Capital Projects.
- Maintain tenant and property management files.
- Responsible for ensuring welcome letters to new merchants are prepared and distributed in a timely fashion.
- Manage onsite collection of Certificates of Insurance for tenants and landlord and management vendors.
- Assist General Manager with correspondence to tenants and maintain correspondence files.
- Proofread e-mails and reports for errors.
- Responsible for filing incident reports to appropriate insurance contacts as instructed by management and ownership.
- Assist with answering incoming telephone calls, greeting walk-in visitors and assisting with general information delivery. Includes taking work order requests and communicating to appropriate parties.
- Schedule onsite meetings with vendors.
- Oversee maintenance/updating of tenant correspondence database for alert system and property contacts.
- Merchant Information Maintain merchant information such as emergency contacts, email addresses, new merchant phone numbers, updated insurance certificates, and other lease required compliance. Assist with planning and execution of merchant meetings.
- Assist with preparation and execution of on-site events and initiatives.
- Other duties as assigned.
- The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High school diploma required. Associate degree preferred, or equivalent work experience.
- Minimum of 3-5 Years of Administrative / Office experience.
- Customer Service experience required.
- Yardi/MRI experience preferred.
- Must be able and willing to work varying schedules, which may include public holidays.
- Comfortable working in a fast paced, highly dynamic work environment.
- Excellent interpersonal, organizational, time management, verbal, and written communication skills.
- Ability to work and learn independently and in a team situation; Self-motivated, proactive individual with a positive attitude.
- Manages competing demands; able to deal with frequent change, delays, or unexpected events.
- Strong attention to detail and ability to follow through.
- Proficiency in MS Office programs (Outlook, Word, Excel etc.), basic office support skills (telephone, filing, data entry) and basic math skills.
- Patience and listening skills to respond appropriately and interact positively with upset customers.
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
- Must be able to maintain the highest level of confidentiality; keep internal information and records confidential.
- Attendance/Punctuality - consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
The Assistant Facilities Manager (AFM) will have overall accountability for the operations, as outlined here, of the assigned property and will operate the center in accordance with Centennial policies and standards. The AFMs primary goals are to maintain the center in a manner that provides safe functional spaces, while reducing negative environmental impacts and improving profitability, property aesthetics, life safety, and customer satisfaction.
The AFM will have thorough understanding of mechanical systems, construction practices, and preventative maintenance and government regulations as it impacts commercial real estate operations. This position requires a comprehensive understanding of operating best practices and implications to short- and long-term financial performance. AFMs administer the physical operations of the center, oversee general and preventative property maintenance, construction coordination, public safety, housekeeping, and other services which may or may not be contracted.
This position is also responsible for forecasting property expenses, managing capital projects, preparing operational reports, managing physical risks, assisting with local leasing, and marketing programs and events and identifying and resolving Human Resources issues under the direction of the GM and consistent with Centennial policies. This position will focus on fine tuning operational methods for the center with the overall goal of improving NOI (Net Operating Income) performance for the property.
Principal Job Activities:
- Supervise Centennial maintenance employees, as applicable, to ensure maximum performance and compliance with Centennial policy and procedure with tools and guidance as provided by Centennial.
- Identify and resolve Human Resources issues in conjunction with Human Resources, the GM, and VP of Property Management.
- Operate effective general and preventative maintenance programs, by implementing and integrating Computerized Maintenance Management Software (CMMS), into daily operations of the entire mall team.
- Supervise and administer all tenant and landlord construction.
- Direct and manage center supplies stream and services provided by contractors.
- Prepare, monitor, and manage center expenses for capital, common area maintenance (CAM) and utilities to support the annual business plan and budget, and periodic forecasts and reports.
- Identify and manage capital projects and multiyear planning of such.
- Provide timely responses to reporting and information requests from regional, corporate and/or
owner’s representatives. - Assist in events, promotions, local leasing, activations, and media activities.
- Administer all state, federal, and local requirements as directed.
- Plan, maintain, and practice effective emergency communications and response, including the Store Alert system.
- Proactively manage risk by enforcing contracts, maintaining accurate up to date COI's (certificates of insurance) and documentation files, and always subscribing to Centennial operating standards.
- Oversee the waste management and recycling contract and tenant program.
- Proactively communicate with tenants and respond promptly to all tenant inquiries.
- Maintain the fire and life safety systems according to code and in a manner to protect all building occupants.
- Liaise and build relationships with city and state inspectors, building departments and fire inspectors.
- Oversee operations administration by bidding and contracting for supplies and services as provided in Centennial policies.
- Oversee property vendors/contractors and manages the Request For Proposal (RFP) and vendor/contractor selection process and contract creation.
- Maintain compliance of vertical transportation operating permits and certificates as per jurisdictional requirements.
- Maintain all HVAC, electrical and plumbing systems via appropriate testing methods and related documentation (e.g. eddy current testing, infrared inspection, hydro jetting and camera inspection, legionella testing, etc.)
- Assist with Risk Management Root Cause Analysis program.
- Assist with Property Inspection Report process.
- The role has a high level of commitment to safety excellence, demonstrates behaviors that drive safety and instills such in others.
- In short order will establish a mentoring relationship with supervised staff (i.e. Maintenance Techs and Workers, Engineers, etc.) The mentoring will include the creation of work plans that provide subordinates; targeted goals, regular discussion opportunities for two-way feedback, training on processes/procedures/technologies/tools, and ultimately opportunities for professional growth.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High school diploma or equivalent.
- BA in facility management, business, information management, or engineering is preferred, however equivalent work experience accepted.
- 2-4 years’ experience in property maintenance, operations or construction management.
- Minimum 1 years' experience managing a team of individuals.
- Professional self-starter with leadership characteristics, capable of efficient and comprehensive problem-solving.
- Excellent verbal and written communication skills. Must be able to communicate effectively with all levels of employees, guests, and vendors.
- Highly organized with the ability to effectively prioritize tasks.
- Moderate mechanical skills and knowledge of plumbing, HVAC, electrical, and other building systems (CCTV, etc.).
- Proficiency with repair tools and techniques.
- Ability to lift heavy equipment and comfortable standing or walking for extended periods of time.
- Working knowledge of computer software with proficiency in Microsoft Outlook, Word, and Excel.
- Comfortable working after hours, weekends, and holidays as necessary.
- Project management skills.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 50 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have visual acuity to operate motor vehicles or heavy equipment, as well as make general observations of facilities or structures.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The employee is required to have visual acuity to operate motor vehicles or heavy equipment. The employee is required to make general observations of facilities or structures.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
The Marketing Manager provides the planning and leadership for the assigned center(s) by ensuring that the appropriate structures, systems, competencies, and values are developed to drive traffic/sales and Net Operating Income (NOI) growth. The position is responsible for the day-to-day Consumer Marketing of the field property assigned to ensure awareness of store mix, drive retailer traffic / sales, and build customer affinity for the property, working closely with, and indirectly reporting to the Corporate Marketing Team for corporate strategies and programs.
Principal Job Activities:
- Own the responsibility for supporting and activating all consumer promotional concepts, services, and marketing programs.
- Work with General Manager and Corporate Marketing to create budget and strategic local marketing plans that align with overall marketing objectives. Manage spending within established budget parameters and timelines in conjunction with property management and corporate marketing.
- Develop and execute annual event plans reflective of the property positioning and conducive to the needs of the local market while driving tenant sales performance and positioning the center as a destination for entertainment. Work with merchants to gain participation in events and notify them of all upcoming events and any special instruction for the day of the event. Photograph and document all property events and associated follow up.
- Create, curate, and manage all published digital content (images, video, written), including updates to the property website, weekly email blasts, and posting to the property’s social media channels. Create relevant, original, high-quality content. Increase consumer interaction within digital mediums to drive property visit frequency and retailer sales growth. Become an advocate for the property in social media spaces, engaging in dialogues and answering questions where appropriate. Responsible for updating property digital content on website and social media sites assuring accuracy and value to the customer.
- Protect and build the Centennial brand by supporting and ensuring adherence to brand guidelines and visual merchandise standouts including monitoring common area to ensure visual consumer messaging standards are met.
- Develop center directories, maintain window displays and center décor.
- Support with maintaining, updating, and distributing property retailer and marketing promotional materials.
- Assist with analysis and follow-up of special events and marketing programs in a professional and timely manner to measure results. Evaluate the effectiveness of key marketing activities in terms of sales results, consumer response, tenant success and community support. Communicate performance results to ownership and corporate.
- Develop individual and organizational consumer and business contacts within the community to build property’s local relationship and growth within market, these relationships reflect ownerships commitment to the communities we serve while building sales performance of the center.
- Work with internal and external stakeholders to support sales-oriented programs and initiatives.
- Establish strong tenant communication and partnerships, review stores’ current marketing approach, and create collaborative marketing efforts to ensure retailer and property success. Provide regular interaction with retailers including monthly newsletters and retailer meetings.
- Work with General Manager and Corporate Marketing to create effective marketing initiatives and tools to support retailer partners and achieve their sales goals.
- Handle day to day administrative functions of the marketing department, including correspondence, proper maintenance of files, event agreements, monthly and quarterly reports.
- Measure marketing effectiveness and results through reporting, research programs, and analytical tools.
- Manage relationships with the community to develop strong alliances, loyalty, and engagement through media/public relations and strategic partnerships.
- Where applicable, assist with managing all aspects of the daily operation of the Guest Services operation including overseeing the gift card program. Gift card responsibilities include training retailers on procedures for gift card acceptance and ongoing benefits of gift cards for growing retailer sales. Promote gift cards to consumers and build gift card sales through corporate gift card orders.
- Work on all other duties and special projects as requested.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s Degree preferred
- Minimum of 3-4 years of industry, marketing or related digital experience preferred
- A passion for being part of retail reinvention and evolution.
- Comfortable working in a fast paced, highly dynamic work environment
- Must be a creative, strategic, and analytical thinker.
- Excellent interpersonal, organizational, time management, oral and written communication skills
- Ability to work and learn independently and in a team situation
- Ability to be a self-starter to deal with multiple projects and tasks effectively and establish priorities
- Experience in managing digital/social media platforms
- Strong attention to detail and ability to follow through
- Excellent people skills along with problem solving and time management ability
- Must possess the ability to manage budgets and have solid accounting skills
- Understanding of Public Relations (PR) strategy and execution
- Proficient computer skills, including Microsoft Office Suite and Canva preferred
- Ability to read and understand standard business documentation (e.g. contract language)
- Candidate will be required to submit a writing sample
- Travel requirements: Minimal
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Work Environment:
This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the GM for a specific period of time to handle 'on call' responsibilities.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Marketing |
Position/Purpose:
Manages the overall operation of the shopping center including accounting and asset management responsibilities, preparation of budgets and business plans; prospecting for local, regional, permanent, and temporary merchants; coordination of the local leasing program; establish and maintain retail relationships; oversee personnel; develop on-site staff and interact with corporate team to accomplish special projects and involvement with the community. Responsible for maintaining the physical integrity of the Center, creating an environment that enhances customer satisfaction and tenant sales. Primary focus is to increase the value of the Center by increasing its Net Operating Income.
Principal Job Activities:
- Manage the shopping center facility and common area customer experience to the highest standards.
- Implement operating Standards of Excellence and measure success of execution.
- As applicable, partner with the development team and aid in the planning & execution of repositioning and development strategies.
- Assist Development as needed with entitlements and manage construction activities while minimizing impact to the operating properties.
- Champion and lead Centennial’s Experience First program to further enhance the customers’ shopping center experience.
- Support and aid in the execution of Leasing strategies.
- In conjunction with the property leasing team, negotiate and secure local tenant and franchisee lease amendments and renewals.
- Support all aspects of local income generation and ancillary income.
- Protect existing cashflow and promote collaboration within the center team toward the creation of new revenue streams.
- In conjunction with the center’s marketing team, oversee and assist with the development and execution of the marketing plan, to engage the community, increased traffic, and drive tenant sales.
- Manage service contracts to the highest level of performance.
- Provide administration of leases, property management agreements, reciprocal easement agreements, and other operating covenants.
- Ensure the center meets all relevant government regulations.
- Manage and develop the talent of center personnel.
- Develop and maintain beneficial relationships with retailers, Centennial corporate and local team members, community stakeholders including government entities, local law enforcement and businesses, as well as professional and charitable organizations.
- Prepare and successfully execute and/or implement annual budget and business plan, forecasting operating expenses as required.
- Aggressively manage expenses to reflect current operating parameters while maintaining operating standards.
- Oversee property vendors and facilitate the Request for Proposal (RFP) and vendor selection process as well as contract creation.
- Anticipate future capital needs at the property and manage the approved capital budget to complete projects on time and on budget.
- Manage property account receivables and collections.
- Manage local tenant lease amendment negotiations and workouts.
- Ensure Brand Standards are met with visual merchandising, amenities, digital, social media and WIFI programs.
- Develop opportunities and host events to showcase the property to the community as a viable marketing channel.
- Ensure that the property is positioned for future growth by observing and reporting market changes relating to demographics, competition, community and government issues, economic development plans and changes to infrastructure.
- Ensure the maintenance of property physical plant and operating systems.
- Manage on-site Tenant Coordination efforts to include timely turnover of space to merchants, procurement of Landlord work project estimates, timely completion of projects, successful early or on time store openings and assembling required documentation such as lien releases.
- Establish and maintain positive working relationships with local police, fire, public utilities, and emergency response agencies.
- Implement standardized Risk Management program with the specific goal of reducing General Liability claims, experience, and cost.
- Lead and act as the primary point of contact and spokesperson for the property during local crisis events.
- Prepare monthly management reports, maintain effective communications with owners, and maintain appropriate documentation of critical items. Provide timely and effective reporting and presentations to corporate and ownership as required.
- As applicable, lead monthly ownership calls, annual budget presentations, and other ownership and corporate meetings.
- Ensure timely collection of sales reports and insurance certificates.
- As directed, support property onboarding process for other Centennial properties. Stabilize and align newly managed assets with current portfolio.
- Champion the SEE Centennial sustainability program.
- Participate in assigned special projects that enhance the department and/or company processes.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s degree preferred or equivalent experience in the workplace.
- Minimum 2 years regional shopping center management experience.
- Real Estate Salesperson’s license preferred.
- Understanding and knowledge of a local leasing & business development program with the ability to canvass, negotiate and close deals.
- Strong ability to lead and influence a diverse group of people.
- Adept in financial analysis, budgeting, and forecasting.
- Highly proficient in MS office applications: Word, Excel, PowerPoint, Outlook. Knowledge of software and financial models and programs such as MRI, Yardi etc.
- Ability to operate efficiently, independently and to seek constant improvement in achieving team goals.
- The flexibility and agility to respond to shifting priorities.
- A passion for reimaging retail real estate.
- 24/7 on call responsibility.
- This position is location onsite at the property.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The employee is required to make general observations of facilities or structures.
Work Environment:
This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the VP Property Management for a specific period of time to handle ‘on call’ responsibilities.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
This position will be responsible for the day-to-day operations of a portfolio of assets. The Regional Manager must be a team leader and serve as an effective internal and external communicator amongst multiple disciplines and organizational tiers. The Regional Manager should possess a forward-looking perspective focusing strategically on enhancing the value of the portfolio through development of on-site team members and vendors.
Principal Job Activities:
- Effectively manage assets for a portfolio of high-quality retail and mixed-use assets, coordinating all related business disciplines to maximize value creation.
- Personally manage a portfolio of assets which do not have on-site staffing. This includes all aspects of property management (operations, reporting, collections, lease enforcement, etc.). Monthly visits to these properties are required.
- Provide oversight through weekly scheduled communication with assigned General Managers and minimum of quarterly property visits and inspections of each property within the assigned portfolio.
- Work with property teams, owners, and Asset Management to develop business plans for each property within the assigned portfolio.
- Lead and mentor members of the property management team.
- Foster a creative, driven, and collaborative culture and assure the continuity of a qualified, professional, and responsive staff.
- Create and maintain standards of property physical excellence to Centennial standards.
- Work with General Managers to prepare and manage annual operating budgets in accordance with company and client return expectations to maximize property operating income and cash flow.
- Review, analyze, and guide portfolio financial performance for all properties assigned.
- Review of all budgets, financial reporting, service agreements, capital expenditures, and other operating items.
- Ensure all properties meet established deadlines. This includes internal and external reporting, capital improvement projects, departmental or company deadlines, etc.
- Evaluate service agreement requirements and costs, and ensure contracts are bid as required by management agreements and best practices of property management.
- Review all property service agreements, property management originated construction service agreements, capital expenditures, and other operating items within the company’s signature authority policy and parameters set forth in each property’s management agreement.
- Develop and implement proactive strategies to resolve property operational, financial, and compliance related challenges.
- Oversee and assist General Managers in forecasting, planning, and managing capital improvement projects.
- Review of all property management agreements for thorough knowledge of requirements.
- Control costs through staffing / outside contractor level assessments and analysis of both operating costs and non-operating costs (e.g., capital expenditures).
- Establish and maintain relationships with key merchant personnel, major vendors, organizations, and municipal officials.
- Assist in property risk management initiatives and activities.
- Promptly address tenant issues and establish follow-through procedures including determination as to when written correspondence is necessary.
- Execute and promote the operations procedures and policies to ensure conformity with management agreement requirements, internal policies, protocols, and superior client services.
- Assist General Managers with monitoring and supervising tenant improvements and capital improvements.
- Ensure optimal functioning of property and building systems.
- Work with property teams to routinely update and review emergency procedures, preventative maintenance, and operations programs.
- Coordinate construction activities with Centennial’s Tenant Coordination and Construction Department.
- Oversee the administration of insurance requirements as it relates to vendor contracts and receipt of Certificates of Insurance.
- Investigate, report, and resolve all security, insurance, tenant, or community related incidents related to the property.
- Gather, analyze, and report statistical and financial data required to provide accurate assessments of property performance and support decision-making.
- Understand process and calculation of pass-through charges (to include estimates, true-ups, and oversight of billings with Accounting Department).
- Monitor collection of rent for assigned portfolio.
- Demonstrate the core values necessary to pursue the highest standards of excellence.
- Team player that integrates with other Centennial associates to effectively extend Centennial organizational culture values to property teams.
- Lead or assist with departmental initiatives as assigned by VP or EVP of Property Management.
- Onboarding of new properties as assigned.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s Degree and a minimum of 10 years property management experience including regional shopping centers and/or mixed-use projects. Some amount of outdoor lifestyle experience ideal.
- Demonstrated success in leadership, staff development and team building.
- Demonstrated success in business plan development and execution for properties personally managed.
- Strong quantitative and qualitative skills with above-average financial acumen.
- Ability to adapt quickly and effectively to changing assignments.
- Outstanding interpersonal communication, problem solving and organizational skills.
- Strong PC skills and knowledge of software and financial models in programs such as Excel, MRI, Yardi, etc.
- Detail oriented, responsive, proactive, organized, and analytical.
- Polished presentation and negotiation skills.
- Proven ability to establish and meet project goals, timelines, and milestones.
- Ability to work and travel extensively, including evenings, weekends, and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Work Environment:
Work is typically performed in an office environment at our Corporate Headquarters or remotely, but this position will require some travel.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
The Marketing Manager provides the planning and leadership for the assigned center(s) by ensuring that the appropriate structures, systems, competencies, and values are developed to drive traffic/sales and Net Operating Income (NOI) growth. The position is responsible for the day-to-day Consumer Marketing of the field property assigned to ensure awareness of store mix, drive retailer traffic / sales, and build customer affinity for the property, working closely with, and indirectly reporting to the Corporate Marketing Team for corporate strategies and programs.
Principal Job Activities:
- Own the responsibility for supporting and activating all consumer promotional concepts, services, and marketing programs.
- Work with General Manager and Corporate Marketing to create budget and strategic local marketing plans that align with overall marketing objectives. Manage spending within established budget parameters and timelines in conjunction with property management and corporate marketing.
- Develop and execute annual event plans reflective of the property positioning and conducive to the needs of the local market while driving tenant sales performance and positioning the center as a destination for entertainment. Work with merchants to gain participation in events and notify them of all upcoming events and any special instruction for the day of the event. Photograph and document all property events and associated follow up.
- Create, curate, and manage all published digital content (images, video, written), including updates to the property website, weekly email blasts, and posting to the property’s social media channels. Create relevant, original, high-quality content. Increase consumer interaction within digital mediums to drive property visit frequency and retailer sales growth. Become an advocate for the property in social media spaces, engaging in dialogues and answering questions where appropriate. Responsible for updating property digital content on website and social media sites assuring accuracy and value to the customer.
- Protect and build the Centennial brand by supporting and ensuring adherence to brand guidelines and visual merchandise standouts including monitoring common area to ensure visual consumer messaging standards are met.
- Develop center directories, maintain window displays and center décor.
- Support with maintaining, updating, and distributing property retailer and marketing promotional materials.
- Assist with analysis and follow-up of special events and marketing programs in a professional and timely manner to measure results. Evaluate the effectiveness of key marketing activities in terms of sales results, consumer response, tenant success and community support. Communicate performance results to ownership and corporate.
- Develop individual and organizational consumer and business contacts within the community to build property’s local relationship and growth within market, these relationships reflect ownerships commitment to the communities we serve while building sales performance of the center.
- Work with internal and external stakeholders to support sales-oriented programs and initiatives.
- Establish strong tenant communication and partnerships, review stores’ current marketing approach, and create collaborative marketing efforts to ensure retailer and property success. Provide regular interaction with retailers including monthly newsletters and retailer meetings.
- Work with General Manager and Corporate Marketing to create effective marketing initiatives and tools to support retailer partners and achieve their sales goals.
- Handle day to day administrative functions of the marketing department, including correspondence, proper maintenance of files, event agreements, monthly and quarterly reports.
- Measure marketing effectiveness and results through reporting, research programs, and analytical tools.
- Manage relationships with the community to develop strong alliances, loyalty, and engagement through media/public relations and strategic partnerships.
- Where applicable, assist with managing all aspects of the daily operation of the Guest Services operation including overseeing the gift card program. Gift card responsibilities include training retailers on procedures for gift card acceptance and ongoing benefits of gift cards for growing retailer sales. Promote gift cards to consumers and build gift card sales through corporate gift card orders.
- Work on all other duties and special projects as requested.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s Degree preferred
- Minimum of 3-4 years of industry, marketing or related digital experience preferred
- A passion for being part of retail reinvention and evolution.
- Comfortable working in a fast paced, highly dynamic work environment
- Must be a creative, strategic, and analytical thinker.
- Excellent interpersonal, organizational, time management, oral and written communication skills
- Ability to work and learn independently and in a team situation
- Ability to be a self-starter to deal with multiple projects and tasks effectively and establish priorities
- Experience in managing digital/social media platforms
- Strong attention to detail and ability to follow through
- Excellent people skills along with problem solving and time management ability
- Must possess the ability to manage budgets and have solid accounting skills
- Understanding of Public Relations (PR) strategy and execution
- Proficient computer skills, including Microsoft Office Suite and Canva preferred
- Ability to read and understand standard business documentation (e.g. contract language)
- Candidate will be required to submit a writing sample
- Travel requirements: Minimal
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Work Environment:
This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the GM for a specific period of time to handle 'on call' responsibilities.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Marketing |
Position/Purpose:
The Maintenance Technician maintains property by creating comfortable and productive environments as well as performs ongoing facility maintenance and completing necessary repairs.
Principal Job Activities:
- Maintain the day-to-day operations and assume responsibility for maintaining the physical asset of the property under the direction of the Maintenance Supervisor, Facilities Manager, and/or General Manager.
- Monitor and maintain HVAC systems with basic repair and planned maintenance.
- Complete all work orders assigned through Computerized Maintenance Management System (CMMS) - Building Engines/Net Facilities - to include interior/exterior painting, minor carpentry, plumbing, electrical, lighting (interior/exterior), floor repair, pothole repair, snow and ice removal and other assorted repairs and inspections in a timely manner.
- Provide support for property activities, including set up and take down for special events.
- Keep up to date records on maintenance programs, specific work projects and general activities in the center.
- Perform all necessary assigned work to maintain a safe and clean and unobstructed work environment for tenants, customers, and all vendors.
- Embrace and promote the principals of the SEE Centennial program working toward the goals of Sustainability, energy Efficiency and Environmental strategies.
- Assist the Facilities Manager and/or General Manager in achieving all property goals and annual budget requirements.
- Create a personal action plan with your immediate supervisor that will increase knowledge in technical skills, communications, or certifications related to the current job assignments or future career path.
- Other duties as assigned.
Weekly, monthly, quarterly, and/or annual responsibilities, performed as necessary or directed:
- Operation, maintenance, and minor repair of backup generator and or life safety generator including fuel oil systems, pumps, valves, lines, and controls.
- Operation, maintenance, and minor repair of minor plumbing, roofing, furniture, HVAC, and lighting (interior/exterior) to keep building systems up to applicable standards.
- Asset tracking of lifespan of equipment recording during weekly monthly and quarterly Preventative Maintenance Checks (PMs).
- Assist Facilities team with testing of emergency systems & situations (e.g., fire alarms, chemical spills, hazardous conditions) and take appropriate actions.
- Maintain operator’s licenses of all property’s maintenance equipment including scissor and boom lifts, forklift, and golf carts to ensure compliance with state and local laws.
- Assist with safely operations to facility in accordance with all applicable government and regulatory requirements.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- High School diploma required---vocational degree and/or certification in HVAC, construction trades or building maintenance desired.
- Minimum of 1-3 years’ experience as Maintenance Tech, or equivalent experience
- Excellent communication skills, positive approach to job, and ability to handle multiple tasks concurrently.
- Proficiency in MS Office programs (Outlook, Word, Excel etc.)
- Experience with Computerized Maintenance Management Software, a plus.
- Must be able and willing to work varying schedules, which may include nights, weekends, and public holidays.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 50 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have visual acuity to operate motor vehicles or heavy equipment, as well as make general observations of facilities or structures.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The noise level is normally high. This position requires working indoors and outdoors. Varying working conditions should be expected.
- Employees are responsible for always wearing the required Personal Protective Equipment in the proper manner.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Facilities Maintenance |
Position/Purpose:
Responsible for the overall accounting efforts for the assigned shopping malls. Applicants should present a professional demeanor, be a well-organized self-starter with attention to detail while managing multiple priorities.
Principal Job Activities:
- Possess ownership attitude and full responsibility of financial results for assigned properties
- Provide support to Property Manager
- Maintain and analyze general ledgers for respective properties, process journal entries, calculate monthly accruals and update balance sheet backup schedules
- Ensure that rents are billed accurately, and revenue and lease costs are accounted for properly in accordance with GAAP
- Review operating expense recoveries including annual pre-bills, CPI adjustments and year-end true-up
- Assist in the resolution of AP, AR and cash receipt issues
- Prepare monthly and quarterly reporting packages for properties
- Prepare monthly variance analysis and balance sheet account reconciliation in a timely manner
- Maintain fixed assets subledger and process monthly depreciation/amortization expense and prepare reports as needed
- Prepare detailed year-end financial reconciliations, analyses and working papers
- Review accounts payable invoices and batches for posting
- Assist with cash management
- Provide support and assistance to internal and external auditors including tenant audits
- Other duties as necessary
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s Degree in Accounting or Finance required or 4-5 years relevant experience
- Understanding of US GAAP, financial processes and internal controls
- Well organized self-starter able to manage multiple priorities
- Highly organized to manage workload
- Good communication and interpersonal skills
- Excellent analytical and problem-solving skills
- Experience with YARDI a plus
- Proficient in Microsoft Office Suite, intermediate Excel skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee may occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Finance & Accounting |
Position/Purpose:
Manages the overall operation of the shopping center including accounting and asset management responsibilities, preparation of budgets and business plans; prospecting for local, regional, permanent, and temporary merchants; coordination of the local leasing program; establish and maintain retail relationships; oversee personnel; develop on-site staff and interact with corporate team to accomplish special projects and involvement with the community. Responsible for maintaining the physical integrity of the Center, creating an environment that enhances customer satisfaction and tenant sales. Primary focus is to increase the value of the Center by increasing its Net Operating Income.
Principal Job Activities:
- Manage the shopping center facility and common area customer experience to the highest standards.
- Implement operating Standards of Excellence and measure success of execution.
- As applicable, partner with the development team and aid in the planning & execution of repositioning and development strategies.
- Assist Development as needed with entitlements and manage construction activities while minimizing impact to the operating properties.
- Champion and lead Centennial’s Experience First program to further enhance the customers’ shopping center experience.
- Support and aid in the execution of Leasing strategies.
- In conjunction with the property leasing team, negotiate and secure local tenant and franchisee lease amendments and renewals.
- Support all aspects of local income generation and ancillary income.
- Protect existing cashflow and promote collaboration within the center team toward the creation of new revenue streams.
- In conjunction with the center’s marketing team, oversee and assist with the development and execution of the marketing plan, to engage the community, increased traffic, and drive tenant sales.
- Manage service contracts to the highest level of performance.
- Provide administration of leases, property management agreements, reciprocal easement agreements, and other operating covenants.
- Ensure the center meets all relevant government regulations.
- Manage and develop the talent of center personnel.
- Develop and maintain beneficial relationships with retailers, Centennial corporate and local team members, community stakeholders including government entities, local law enforcement and businesses, as well as professional and charitable organizations.
- Prepare and successfully execute and/or implement annual budget and business plan, forecasting operating expenses as required.
- Aggressively manage expenses to reflect current operating parameters while maintaining operating standards.
- Oversee property vendors and facilitate the Request for Proposal (RFP) and vendor selection process as well as contract creation.
- Anticipate future capital needs at the property and manage the approved capital budget to complete projects on time and on budget.
- Manage property account receivables and collections.
- Manage local tenant lease amendment negotiations and workouts.
- Ensure Brand Standards are met with visual merchandising, amenities, digital, social media and WIFI programs.
- Develop opportunities and host events to showcase the property to the community as a viable marketing channel.
- Ensure that the property is positioned for future growth by observing and reporting market changes relating to demographics, competition, community and government issues, economic development plans and changes to infrastructure.
- Ensure the maintenance of property physical plant and operating systems.
- Manage on-site Tenant Coordination efforts to include timely turnover of space to merchants, procurement of Landlord work project estimates, timely completion of projects, successful early or on time store openings and assembling required documentation such as lien releases.
- Establish and maintain positive working relationships with local police, fire, public utilities, and emergency response agencies.
- Implement standardized Risk Management program with the specific goal of reducing General Liability claims, experience, and cost.
- Lead and act as the primary point of contact and spokesperson for the property during local crisis events.
- Prepare monthly management reports, maintain effective communications with owners, and maintain appropriate documentation of critical items. Provide timely and effective reporting and presentations to corporate and ownership as required.
- As applicable, lead monthly ownership calls, annual budget presentations, and other ownership and corporate meetings.
- Ensure timely collection of sales reports and insurance certificates.
- As directed, support property onboarding process for other Centennial properties. Stabilize and align newly managed assets with current portfolio.
- Champion the SEE Centennial sustainability program.
- Participate in assigned special projects that enhance the department and/or company processes.
- Other duties as assigned.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor’s degree preferred or equivalent experience in the workplace.
- Minimum 2 years regional shopping center management experience.
- Real Estate Salesperson’s license preferred.
- Understanding and knowledge of a local leasing & business development program with the ability to canvass, negotiate and close deals.
- Strong ability to lead and influence a diverse group of people.
- Adept in financial analysis, budgeting, and forecasting.
- Highly proficient in MS office applications: Word, Excel, PowerPoint, Outlook. Knowledge of software and financial models and programs such as MRI, Yardi etc.
- Ability to operate efficiently, independently and to seek constant improvement in achieving team goals.
- The flexibility and agility to respond to shifting priorities.
- A passion for reimaging retail real estate.
- 24/7 on call responsibility.
- This position is location onsite at the property.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
- The employee is required to make general observations of facilities or structures.
Work Environment:
This position is required to rotate weekend duty assignment with the mall management staff and will be required to work a variety of shifts from time to time and is required to support emergency response needs 24 hours per day/7 days per week, preferably with a response time under 30 minutes. The requirement in the preceding sentence will not apply if the position is on; approved paid time off, approved leave or another position is approved by the GM/VP Property Management for a specific period of time to handle ‘on call’ responsibilities.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Property Management |
Position/Purpose:
The Senior Leasing Manager is responsible for the execution of the national / regional retail leasing strategy for two enclosed malls in the greater Los Angeles area and one enclosed mall in the Northern California. This individual is expected to build and maintain relationships with key clients, tenant-brokerages, and the greater real estate community. This individual will have direct oversight of the entire leasing process, (including, but not limited to) generation of initial prospect interest, tenant qualification, lease negotiation and document execution, interface with Owner/Partners, and interface with other Centennial disciplines.
Principal Job Activities:
- Establish and maintain strong knowledge, awareness and understanding of the market’s dynamics. Exercise clear leadership and focus in such areas as market conditions, competitive activities, general economic conditions and related matters.
- Develop a national and regional in-house leasing business plan for each property that is aligned with Centennial’s short-term and long-term corporate objectives.
- Develop a Leasing property level budget, in line with Owner/Partners and corporate objectives.
- Foster and maintain meaningful relationships with the local brokerage and prospective tenant community to maximize property exposure in the marketplace.
- Lead and work with local property teams to achieve the leasing goals of each asset.
- Remain abreast of comparable properties, their pricing and competitive positions, to maximize occupancy and financial performance of company’s properties relative to the competition.
- Develop/review/analyze department and asset level financial and non-financial reports.
- Serve as the primary oversight of relationships with tenant brokers.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Requirements:
- Bachelor's degree required. And MBA or other advance degree in real estate or operations concentration is highly desirable.
- Five (5) + years of regional enclosed mall experience.
- California real estate license or broker license.
- Experience working with institutional clients with a knowledge of development, property management, asset sales, contract negotiations, gross and/or net leasing, re-positioning, real estate valuation metrics, and risk management strategies.
- Strong negotiating skills including ability to effectively influence others.
- Strong credibility in the local market, with the ability to recruit new tenants and retain existing tenants.
- An entrepreneurial mindset with outstanding organizational and leadership skills
- Analytical abilities and problem-solving skills
- Excellent communication and public speaking skills
- Proficient in Microsoft Word, Excel and Outlook. Yardi Retail Manager experience a plus.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and /or move up to 30 pounds.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is regularly required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and expansive reading.
Work Environment:
Work is typically performed in an office environment at MainPlace Mall in Santa Ana, CA or remotely, but this position will require travel to meet with prospective retailers, attend ICSC conferences, Centennial related matters and frequent interface with Owner/Partners.
Equal Opportunity Employer:
Centennial ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.
Job Features
Job Category | Leasing |
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